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There are a few famous families in New Orleans.\\xa0The Nevilles. The Mannings. The Marsalis family. The Batistes. The Brennans.\\xa0I could name more, and you can probably think of others too. Like mine, your list of names is likely going to be families of sports figures, musicians or restaurateurs.

There are also families of business people here in New Orleans. Families that are every bit as dynastic as these other names.\\xa0Like, for example, the Neill family.

Hair

In 1946, Harriet and Abner Neill started up the Magnolia Beauty Supply company. They manufactured and sold hair care products to hundreds of salons. They stayed in business for a couple of generations, over the years becoming bigger and more successful.

Then, in 1991 they expanded into retail, and opened their first hair salon, in Hammond.\\xa0That one salon, which they called Paris Parker, is now 8 salons that are called Paris Parker Salon & Spa. Employing over 200 people, they\\u2019re a division of the Neill Corporation and are co\\u2014owned by Executive Director, Garrison Neill.

Getting Ahead

Growing up in a family where people are talking about business around the dinner table can be a distinct advantage for anyone going into business.\\xa0But you can only absorb so much over a meal.\\xa0And even if you go to business school, when it comes to actually running a business and making decisions that affect hundreds or thousands of other people, that\\u2019s a whole other set of skills.

Those skills \\u2013 including communication, management, and leadership \\u2013 are an absolute must to master. And what\\u2019s interesting about them is, you can\\u2019t learn them once and know everything. As times change, so do the ways you run a company.

Michelle Johnston keeps corporate executives abreast of those changes. Michelle is an executive coach for the leaders of companies as diverse as Ochsner, Pfizer, The City of New Orleans, JP Morgan Chase, and many more. She\\u2019s also a professor of business at Loyola University in New Orleans, and the author of a book about keeping current in business, called \\u201cThe Seismic Shift In Leadership: how to thrive in a new era of connection.\\u201d

There\\u2019s no doubt that age makes you wiser. As time passes, you learn from your mistakes.\\xa0If you\\u2019re really wise, you reach the conclusion that you\\u2019ll never stop learning.\\xa0But what comes along with that wisdom is the corresponding realization that you\\u2019ll also never stop making mistakes.

The best you can do is to minimize your inevitable errors of judgement. And one of the ways you can do that in business - the same as in the rest of your life \\u2013 is by learning to listen.

Michelle\'s impressive list of clients, students, and readers of her writing are all smart enough to listen to her.\\xa0And Garrison has learned from the generations of family members ahead of him and is continuing to shape the family business in response to the changing needs of both clients and employees.

Out to Lunch is recorded live over lunch at\\xa0NOLA Pizza\\xa0in the\\xa0NOLA Brewing Taproom. You can find photos from this show by Jill Lafleur at itsneworleans.com

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