WhatsApp in Westminster: is it good for government?

Published: May 26, 2022, 6:41 p.m.

b'WhatsApp is Westminster\\u2019s favourite way of communicating. Widely used across government , it is quick, convenient and easy to use. But WhatsApp also brings problems \\u2013 it can lead to bad decision making, poor record-keeping and a lack of transparency.\\n\\nSo how should ministers, special adviser and officials use WhatsApp to ensure that the benefits outweigh the risks? How can the government prevent crucial messages going undocumented? And when is WhatsApp not appropriate for use in government?\\n\\nFollowing the IfG\\u2019s report on WhatsApp in Government, an expert panel discuss how to get the best out of WhatsApp in Westminster:\\n\\nLord Bethell, former parliamentary under-secretary of state at the Department for Health and Social Care\\nHugo Rifkind, columnist and leader writer for The Times\\nDr Catherine Haddon, senior fellow, Institute for Government\\nThe event was chaired by Tim Durrant, associate director at the Institute for Government.\\n\\n#IfGWhatsApp'