Has the Government Digital Service been successful?
The Government Digital Service (GDS) was set up to modernise public service delivery in the UK. Has it been successful? And what can other organisations learn from this experience? Former Head of GDS, Mike Bracken, co-author of ‘Digital Transformation at Scale: Why the Strategy Is Delivery’, discussed these questions. He was joined by Baroness Martha Lane-Fox, former UK Government Digital Champion, and Ian Watmore, First Civil Service Commissioner and Former Permanent Secretary. The event was chaired by Daniel Thornton, Programme Director at the Institute.