#61 Rachel Botsman (Trust Issues)
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Hello! Welcome to another edition of Inside The Newsroom. Today\\u2019s guest is\\u2026 Rachel Botsman, an author, podcast host, Trust Fellow at the University of Oxford\\u2019s Sa\\xefd Business School, and an overall trust expert. Whether we like it or not, we live in an age where growing numbers of people believe the opinions of strangers over facts. Rachel has studied trust in the media for several years, so we dug deep into why believing facts isn\\u2019t popular anymore, and why correcting vulnerabilities within our brain could be the solution. Below is a post-game of everything we discussed and more. But first, here are some quick links to stories I enjoyed this past week. Enjoy \\U0001f9e0
* Saudi Arabia Hacked Jeff Bezos \\u2014 Scoop of the year so far as the prince of Saudi Arabia is alleged to have hacked the phone of Amazon\\u2019s Jeff Bezos
* Instagram Face \\u2014 How social media and plastic surgery have created a single, cyborgian look
* New York Times\\u2019 Dual Endorsement \\u2014 The NYT broke tradition by endorsing two candidates, one of which is polling at three percent and the other currently the number one enemy of the progressive left
Oh, and if you like what you read, how about clicking the \\u2764\\ufe0f up top. I\\u2019ll be very grateful. \\U0001f618
Rachel \\U0001f447
What Is a Trust Expert?
For more than a decade, Rachel\\u2019s explored what trust is, how it works and what its future looks like. In this TED Talk, she explains her work in more detail and how today we prefer to trust strangers online instead of facts and experts.
The History of Fake News
Misinformation, spin and lies have been around forever. The power and reach of the internet has allowed false information to be spread at speeds never seen before. A small Macedonian town called Veles is arguably the home of fake news, when in 2016 a band of fake websites began to spread false headlines on Facebook, such as \\u201cPope Francis Shocks World, Endorses Donald Trump for President\\u201d and \\u201cFBI Agent Suspected in Hillary Email Leaks Found Dead in Apparent Murder-Suicide\\u201d. The group of scammers saw the potential to make large amounts of money using clever algorithms to exploit Facebook\\u2019s shallow system of not checking the validity of information that gets posted on its platform.
The Macedonian group exposed a sleeping giant, and of course when another giant began his bid for the White House, we were powerless to stop the vast networks already in place. Once mainstream politics entered the fray, fake news predictably exploded into a tidal wave of falsehoods, and not just because we have a Liar-In-Chief occupying 1600 Pennsylvania Avenue. How do we stop the poisonous cycle? Rachel has some ideas\\u2026
How Your Brain Tricks You Into Believing Fake News
No matter how conscious we are of false information, it\\u2019s almost guaranteed that we\\u2019ve fallen foul of believing something that\\u2019s blatantly untrue. What\\u2019s even more remarkable is that in the Twitter age of retweets and likes, almost 60 percent of people will retweet a link without actually clicking on it. One of the best examples is from 2016, when satirical news website The Science Post posted a block of lorem ipsum text under the provocative headline \\u201cStudy: 70% of Facebook users only read the headline of science stories before commenting\\u201d. The post was shared 125,000 times, buttressing studies that suggest 60 percent of people don\\u2019t read an article before retweeting it.
Aside from laziness, our inability to verify articles before sharing them is to do with something called \\u2018confirmation bias\\u2019, the idea that we want something to be true so badly, that we only accept information that supports our theory. In her work, Rachel now sets out to disprove her theories instead of just telling herself they\\u2019re true. If she can\\u2019t disprove something, then she\\u2019s onto something. I\\u2019ve started to operate in a similar manner, especially when working on projects to do with climate change, where there is often too much material to read. Still, even a handful of checks per story has mitigated several errors and saved bundles of time.
Most of the Internet Isn\\u2019t Even Real
The Macedonian scammers were but a tiny chunk of the internet\\u2019s problem that has become far worse since 2016. According to a report by security firm Imperva in 2017, robot activity has been consistently more than that of humans, with bot activity eclipsing 60 percent in 2013. Fake YouTube views and anonymous egg avatars on Twitter are obviously incredibly concerning, if not just plain annoying. But you can easily live your online life without having to worry about petty trolls if you want to. Let\\u2019s call them \\u2018good bots\\u2019. What\\u2019s darker and more outright dangerous are the \\u2018bad bots\\u2019 \\u2014 the malware that will try to hack your personal data if it\\u2019s the last thing it does. Case in point, Jeff Bezos (see above). What can we do about it? I haven\\u2019t a freaking clue. According to market-research firm CB Insights, more than a dozen bot startups raised first rounds of funding, so we may just be seeing the tip of the iceberg. \\U0001f633
Adrienne Lafrance, The Atlantic
Deep Fakes: People Don\\u2019t Care What\\u2019s Real
Just as we try to contain the epidemic of good and bad bots, we now have another headache. Deep fakes are videos which use technology to make a person appear to say or do something they didn\\u2019t say or do. Put more simply: anyone can make another person say anything they like. Take this deep fake of Mark Zuckerberg, originally posted to Instagram no less. Imagine how many people believed this was actually Zuckerberg before sharing to their networks\\u2026
In terms of legal protection, consequences will inevitably depend on who and how the law is interpreted. On one hand, deep fakes can be taken as parody, which is incredibly hard to prosecute. But the Electronic Frontier Foundation sees things differently. Per civil liberties director David Greene:
Fortunately, existing laws should be able to provide acceptable remedies for anyone harmed by deepfake videos. In fact, this area isn\\u2019t entirely new when it comes to how our legal framework addresses it. The US legal system has been dealing with the harm caused by photo-manipulation and false information in general for a long time, and the principles so developed should apply equally to deepfakes.
If a deepfake is used for criminal purposes, then criminal laws will apply. For example, if a deepfake is used to pressure someone to pay money to have it suppressed or destroyed,\\xa0extortion\\xa0laws would apply. And for any situations in which deepfakes were used to harass,\\xa0harassment\\xa0laws apply. There is no need to make new, specific laws about deepfakes in either of these situations.
On the tort side, the best fit is probably the tort of\\xa0False Light\\xa0invasion of privacy. False light claims commonly address photo manipulation, embellishment, and distortion, as well as deceptive\\xa0uses\\xa0of non-manipulated photos for illustrative purposes. Deepfakes fit into those areas quite easily.
Tech Companies Are Not On Our Side
I\\u2019ve been trying to find this Katie Couric podcast for absolutely ages, and finally writing this newsletter triggered my memory. Tristan Harris used to work for Google as a design specialist, but became horrified at what he saw as special teams with the sole purpose of making us, the users, addicted to Google\\u2019s products and technology. This isn\\u2019t limited to just Google, and takes place throughout Silicon Valley. I can\\u2019t recommend the podcast enough, and below is a sneak peak\\u2026
Related Episodes\\u2026
#58 \\u2014 Art Markman (University of Texas)
#52 \\u2014\\xa0Katie Notopoulos (BuzzFeed News)
#43 \\u2014 Kashmir Hill (New York Times)
#41 \\u2014 Jessica Lessin (The Information)
#30 \\u2014 Art Markman (University of Texas)
Next Week\\u2026
We\\u2019ll have\\xa0Krystal Ball on to talk about the upcoming launch of her new book on populism, as well as the New York Times\\u2019 dual endorsement of Elizabeth Warren and Amy Klobuchar.
Last Week\\u2026
#60 \\u2014 Michael Mann (Penn State University) on witnessing the Australian wildfires in person and the country\\u2019s climate policy record
Job Corner
Each week I\\u2019ll feature a selection of new journalism jobs. This week,\\xa0I\\u2019ve listed a range of openings at Insider Inc/Business Insider covering technology.
Internet and Digital Culture Reporter
Tech Ideas and Innovation Reporter
Visual Features Reporter, Tech
This is a public episode. If you\\u2019d like to discuss this with other subscribers or get access to bonus episodes, visit insidethenewsroom.substack.com/subscribe'