How to deal with jerks in the workplace (with Christine Porath)

Published: July 12, 2021, 4 p.m.

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Have you ever had a rude co-worker or boss \\u2014 or have you ever been told that the \\u201cjerk\\u201d is you? Today\\u2019s guest, Christine Porath, researches incivility in the workplace. She\\u2019s found that if you want to have a thriving business full of happy and talented employees, there is no room for any kind of disrespect. In this episode, she shares insights from her research and suggests ways anyone\\u2014bosses, managers, and employees alike\\u2014can up the civility at work. Christine teaches at Georgetown University\'s McDonough School of Business and is the author of \\u201cMastering Civility: A Manifesto for the Workplace\\u201d and co-author of \\u201cThe Cost of Bad Behavior: How Incivility is Damaging Your Business and What to Do About It\\u201d. She has written for the Harvard Business Review, the New York Times, the Wall Street Journal, McKinsey Quarterly and the Washington Post. Her new book, \\u201cMastering Community\\u201d is forthcoming (Grand Central Publishing, 2022). To learn more about "How to Be a Better Human," host Chris Duffy, or find footnotes and additional resources, please visit: go.ted.com/betterhuman

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