Episode 456: Arcarsenal
It’s early May, it’s lawn-mowing season. and it’s snowing. / Mourning the losses of Little Richard, Roy Horn, and more. / Jack talks to “customer experience champion” Nate Brown of CX Accelerator. Jack and Nate discuss the anatomy of a great customer experience, and what it means to be a great leader. / Noted child abuser Kevin Spacey compares his downfall to the COVID-19 pandemic. / A Florida man is caught camping on Discovery Island, the long-abandoned attraction at Walt Disney World. --- This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app Support this podcast: https://anchor.fm/hardlyfocused/support