Making Government Customer Service More Positive

Published: May 12, 2022, 9:27 a.m.

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The COVID-19 pandemic has brought government customer service into a new normal that involves different ways of solving problems. What exactly will that mean as federal employees and citizens go forward?

RJ Krawiec is a principal and the Chief Marketing Officer for Deloitte\\u2019s Government & Public Services practice. He joined the podcast to discuss government customer service and technology.

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