Drilling Deep EP168 The pros and cons of outsourcing customer service
The Customs Companies recently moved its entire customer service operation to outsource partner DDC FPO. What are the pros and cons of that shift? Execs from both companies are here to talk about it.\nFollow the Drilling Deep Podcast\nOther FreightWaves Shows\nLearn more about your ad choices. Visit megaphone.fm/adchoices