Consumer Essentials: E-Receipts and your Rights!

Published: Feb. 17, 2023, 6:03 p.m.

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In the first Podcast in my Essential Consumer series, I talk about an unusual Consumer problem; the failure to receive your e-receipt. Not so much of a problem if your goods are all in good working order, but what if they're not? I take you through practical and legal steps on how to prove your transaction so that you can then exercise your Consumer Rights if you need to. I set out easy practical steps and guide you gently through the laws on Data and of Consumer Rights. As we now have digital as well as physical lives, it is just as well that we begin to think out our pathways toward solutions. My thanks to the BBC Hereford & Worcester Team for raising this unusual problem; I suspect we shall hear of more Consumers caught in the same conundrum!

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(\\xa9 2023 - All Rights Reserved - Frank Brehany. All facts within this Podcast were correct at the time of production. Always check your documents and the the information in this Podcast. In the event that you encounter continuing difficulties and are unable to resolve any issue, then you should seek independent legal advices without delay)

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