Podcasts Business Community Signal The Community Management Jobs You Turn Down

The Community Management Jobs You Turn Down

Published: June 6, 2022, 9:30 a.m.

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What are the reasons why you would voluntarily end the interview process for a community role? If you give it some thought, you\\u2019ll probably come up with some!

Ryan Arsenault\\xa0and Patrick share real stories from their careers, giving the reasons why they decided against continuing to interview with certain companies, including some you\\u2019ve heard of.

This leads to a conversation on the community opportunists, and how Web3 and NFT projects often fit into this category. What does it mean for your career if a rug pull happens on your NFT project? What responsibility do community industry players have in hyping these projects? After they remove the .eth from their handle, who is left holding the bag?

Patrick and Ryan also discuss:

  • The simple question Patrick asks recruiters to understand if what they are building is a community
  • Using \\u201ccommunity\\u201d as a manipulation tactic
  • Why Web3 hype feels different from Web2 hype

Our Podcast is Made Possible By\\u2026

If you enjoy our show, please know that it\\u2019s only possible with the generous support of our sponsor:\\xa0Hivebrite, the community engagement platform.

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Big Quotes

A case where Ryan ended the interview for a community role (1:39):\\xa0\\u201c[I have become] more experienced in identifying the red flags that might not set me up for success in [a community] role. \\u2026 In one interview, the platform was purchased already. No community goals in mind. No strategy. How do you know if the platform is even going to meet your needs if you don\\u2019t know what you need the community for yet?\\u201d \\u2013@RyanArsenault

Does the community talk to each other? (10:48):\\xa0\\u201cI got to talking with the [recruiter for a community role], and I realized something. I said, \\u2018Let me stop you for a second. These people that are in this community, do they talk to one another?\\u2019 She said, \\u2018No.\\u2019 I said, \\u2018Oh okay, I understand. I have to say I don\\u2019t think I\\u2019m right for this.\\u2019 \\u2026 That\\u2019s just a different role from what I do.\\u201d \\u2013@patrickokeefe

Does buying an NFT make it a community? (12:35):\\xa0\\u201cTo me, the concept of buying an NFT, and then you\\u2019re part of a Discord community, doesn\\u2019t make it a community. A community\\u2019s built on trust and moderation.\\u201d \\u2013@RyanArsenault

Using \\u201ccommunity\\u201d to keep people from leaving an NFT project (16:51):\\xa0\\u201cWhen there\\u2019s a rug pull \\u2026 whatever they were thinking they would get out of this NFT project, it\\u2019s gone now, or there\\u2019s almost no chance. To use the term \\u2018community\\u2019 as a way to try to make people feel better or to ensure they stay bought in with that project and don\\u2019t sell \\u2026 it feels incredibly manipulative. \\u2026 \\u2018We\\u2019re part of this community, we\\u2019re all in this together, hold on for dear life, we\\u2019re all going to make it,\\u2019 all that stuff. It\\u2019s all just social manipulation that\\u2019s been going on forever.\\u201d \\u2013@patrickokeefe

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About Ryan Arsenault

Ryan Arsenault\\xa0has been fascinated by the power of community as a member of online forums for two decades. He has managed communities for over 7 years, building strategy and scaling super user and advocacy programs, while establishing trust and lasting relationships. He has worked in pre- and post-IPO companies, and won a 2018 TheCR Connect Award for Best Recognition + Reward Program (for Mimecast community).

Transcript

Your Thoughts

If you have any thoughts on this episode that you\\u2019d like to share, please leave me a comment,\\xa0send me an email\\xa0or a\\xa0tweet. If you enjoy the show, we would be so grateful if you spread the word and supported\\xa0Community Signal on Patreon.

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