Can you Satirize Poor Customer Service from Big Cable Companies Community Broadband Bits Podcast 130

Published: Dec. 23, 2014, 3:54 p.m.

b'Given all the horrible experiences people have had over the telephone with massive cable companies, it isn\'t clear that one can design a skit to parody such a conversation. Each time someone calls one of these companies is a parody in and of itself. However, given that this is a holiday week, we decided to have some fun and record two such conversations using some of real interactions we have had.\\n\\nThe first call is reflective of many attempts we have had in trying to ascertain prices for common services from cable and telephone companies. The second call, starting at about 10:30 into the show, involves someone calling in to have a repair scheduled, this was inspired by and fairly closely mimics what he went through after a neighbor\'s tree fell on his cable line, severing it from his house.\\n\\nJust before posting this show, a colleague shared a hilarious comic from Pearls and Swine covering cable sales practices. \\n\\nNext week, we will have a year-end conversation that itself ends with some predictions for 2015. After that, we will back to normal guests and our normal format. Enjoy the holidays!\\n\\nRead the transcript from this episode here.\\n\\nWe want your feedback and suggestions for the show - please e-mail us or leave a comment below. Let us know if we should try something like this again next year or for the 4th of July... or if we should stick to our knitting! Also, feel free to suggest other guests, topics, or questions you want us to address.\\n\\nThis show is 15 minutes long and can be played below on this page or via iTunes or via the tool of your choice using this feed. \\n\\nListen to previous episodes here. You can can download this Mp3 file directly from here.\\n\\nFind more episodes in our podcast index.\\n\\nThanks to Dickey F for the music, licensed using Creative Commons. The song is "Florida Mama." We also use a dial tone sound in this recording from Sound Bible.'