With over 20 years of experience in travel technology, Tony has his pulse on all aspects of the travel industry along with trends, how to maximize results and what the future looks like.
In Part 1 of the Interview
We discuss how Tony got into travel and everything from his first job at Island Bakery (a family business in Astoria) to this current role as Senior Vice President at Serko and everything in between. We reminisced about the evolution of technology in travel as well as the current state of OBTs and what why they should (and should not) embrace consumer like attributes.
In Part 2 of the Interview
We discuss NDC and its importance in brand building and brand association. The value of understanding full vs limited content from supplement technologies such as ATPCO/RouteHappy and how usage of web meeting technologies has evolved and their impact to the future of business travel.
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