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* 4:06 - Steve talks about when he first learned about positive reinforcement training and shares some stories from that time.

* 8:45 \\u2013 Steve shares about learning to give the animal a voice by being a student of body language and his move to becoming \\u201cthe partner of the bird\\u201d.

* 12:43 \\u2013 Ryan asks Steve to share with the listeners how they might become better observers of behavior.

* 16:15 \\u2013 Steve talks about his process in building high trust accounts with people to give them feedback in order to help them improve their training.

* 29:38 \\u2013 Ryan asks Steve to talk about something he heard him say years ago \\u201cI don\\u2019t aim to be the smartest person in the room.\\u201d

* 34:47 - Steve talks about how meeting Dr. Susan Friedman has impacted his life.

* 40:13 \\u2013 Steve talks about his work consulting at zoos, his work travelling to observe natural behavior, and his new work moving into the world of virtual consulting.

* 44:04 \\u2013 New learning opportunities through NEI TEC are discussed and can be found by visiting https://naturalencounters.com/.

* 50:17 \\u2013 Inspiring caring that leads to conservation action is discussed.

* 59:47 - Steve discusses what he would like to see happen in the next 5-10 years in the world of positive reinforcement animal training.