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* 1:40 -\\xa0Ryan introduces Nancy Tucker

* 3:15 \\u2013\\xa0Nancy\\u2019s journey into positive reinforcement training

* 8:19 \\u2013\\xa0How a background in public relations helps Nancy as a trainer

* 15:13 -\\xa0Find Nancy online at nancytucker.com to find out more about her work

* 17:53 \\u2013Nancy offers - Five tips for happier clients

* 55:50 \\u2013\\xa0Preventing compassion fatigue and burnout by listening to clients to find solutions and by adjusting our expectations

* 57:32 \\u2013\\xa0Behavior change takes time and requires patience

* 1:05 \\u2013\\xa0What Nancy would like to see happen in the next 5-10 years in the animal training world

* 1:08 -\\xa0Ryan thanks Nancy for coming on the show

* 1:09 -\\xa0Ryan directs people to www.animaltrainingacademy.com to find out more about ATA - including membership