ZALMAS INSURANCE FRAUD LETTER JANUARY 15, 2021

Published: Jan. 15, 2021, 2:31 p.m.

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ZALMA\\u2019S INSURANCE FRAUD LETTER JANUARY 15, 2021

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https://zalma.com/blog

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Professional Insurance Adjusting and Insurance Fraud

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At the turn of the century, insurers, in a search for profit, decimated their professional claims staff. They laid off experienced personnel and replaced them with young, untrained and unprepared people.

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A virtual clerk replaced the old professional claims handler. Process and computers replaced skill and judgment.

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Insurers intentionally forgot that the promises made by an insurance policy are kept by the professional claims person. A professional claims staff is a cost-effective method to avoid litigation.

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The professional claims person is an important part of the insurer\\u2019s defense to litigation against insurers for breach of contract and to detect and defeat attempts at insurance fraud.

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A staff of claims professionals dedicated to excellence in claims handling are a profit center for an insurance company. 

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