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Thou Shall Confirm Coverage
\\nHow to Confirm Coverage
\\nWhen I was a young adjuster, I worked for the Fireman\\u2019s Fund Insurance Company. Occasionally confused insureds and brokers would report to the Fireman\\u2019s Fund a claim meant for Fireman\\u2019s Insurance of Newark. The claim would often be adjusted and paid before anyone realized an error had been made. Notice provisions in insurance policies serve the important function of allowing the insurer the opportunity to make a timely and thorough investigation of the insured\\u2019s claim. American States Insurance Co. v. National Cycle, 260 Ill. App. 3d 299, 310-11, 631 N.E.2d 1292, 197 Ill. Dec. 833 (1994); Twin City Fire Insurance Co., 266 Ill. App. 3d at 7. When a loss or claim is reported to an insurance company the first task required of the insurer and its claim personnel is to confirm the existence of a policy. The task today is much simpler than it was when I was an adjuster where we had to pull out the actual underwriting file and review the daily report. Now, coverage can be confirmed by computer.
\\nIf the insurer\\u2019s computer system shows that a policy was in effect at the time the insured reported that a loss occurred, the first step of confirming coverage was completed. Next, if available digitally, the entire policy must be accessed including the declarations page and all policy wordings, all endorsements and modifications to the standard policy language. For example: 1. If the policy is a property policy that insures the insured against the risk of loss of a dwelling by fire, lightning, windstorm and hail, and nothing more and the insured reports a claim for damage caused by earthquake the existence of a policy is confirmed but the existence of coverage is not.
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