Podcast: Are You Making a Bad First Impression?
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The law firm\\u2019s equivalent of a hair on the appetizer or a fly in the soup is a slow response to the initial contact. The potential client calls, emails, texts, or uses your chatbot only to get no answer for what feels like too long. Maybe it\\u2019s not too long in your mind (perhaps they thought the butter was warm enough?). But, it\\u2019s too long for the prospective client.