Part 1: The Value of Discretionary Effort

Published: Sept. 30, 2019, 4 p.m.

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In this week's episode of, "Your Best Day Yet," Zack DelTurco interviews Eric Guy (CVO). Eric explains "Discretionary Effort," what it means and how to get people to go above and beyond. See how they tie in job, manager, team dynamics and culture to keep all employees engaged. Listen to see if everyone really has the capacity to go above and beyond.

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