Delay, Deny, Defend: Why Insurance Companies Don't Pay Claims and What You Can Do About It

Published: May 27, 2011, 4:41 p.m.

b'Increasingly, insurance companies are refusing to properly pay out to their customers. Jay Feinman investigated why. Featuring Jay M. Feinman, author and distinguished Professor of Law at Rutgers, The State University of New Jersey, School of Law at Camden.'