The Humans Behind WorkHuman - Laury D'Oliviera

Published: Jan. 10, 2019, 2:48 p.m.

b"We\\u2019re doing something a little different this 2019. Each month, we\\u2019re highlighting a specific human from Globoforce and learning all about their stories. Today, we have Laury D'Oliveira, our Office Manager and all-around cultural energizer. She\\u2019s sharing what it\\u2019s like to be the support system of the company, and will robots be taking over our jobs soon?\\xa0\\nEarly life\\nLaury grew up in Central Massachusetts as the middle child of seven kids, from a family of very strong women. When she was younger, she wanted to be a lawyer because she felt there were injustices in the world that she could help fix. She was always taking care of everybody, and it\\u2019s carried through her entire life. In college, she took up Psychology at Fitchburg State University.\\nFamily life\\nShe met her first husband when she was younger and they had two boys. After they decided to move on from one another, she was a single mom for a while. Laury shares how the support she had from her mother in raising her kids meant never needing a babysitter outside the family.\\xa0\\nDaniel, her eldest, was a marine. He\\u2019s presently a personal trainer and hopes to open a gym where he can help veterans. The youngest, Jordan, is a teacher\\u2019s assistant and works with boys from difficult backgrounds.\\xa0 \\xa0\\nShe met her second husband, Paul, through work, even though she wasn\\u2019t looking for a relationship at the time. He never shied away from taking on the responsibility of raising her two boys, and she now introduces him as their father.\\nHow did you start working for Globoforce?\\xa0\\nThe engineering firm she was working for was closing, and she came across a listing for a payroll administrator. She threw in her r\\xe9sum\\xe9 and got the call to interview about the position.\\xa0\\nThe interview began typically, but at one point it had transformed into a warm conversation. It was the best interview she\\u2019d ever done. Her interviewer even told someone, \\u201cDon\\u2019t bother interviewing anyone else. We have who we need.\\u201d Two days later, she was offered the job.\\xa0\\nWhat does your role here look like?\\xa0\\nLaury started as the payroll person, but as she became familiar with how the company functioned, what was needed where and who needed what, she was asked if she wanted to be the Office Manager. Naturally, he said yes. At its core, it\\u2019s a job that helps people do their jobs better, and that\\u2019s just who she is.\\xa0\\nIf someone at the office has something going on in their lives, they can come to her about it. She (and Globoforce) believe that if they can help people in their outside lives, what they do during their time working will be much more productive because they can give so much more of themselves. Helping them deal through life and navigate doctors\\u2019 appointments and after-school activities just makes sense.\\nWhat is your biggest accomplishment?\\xa0\\nHer children. They love giving back and understand that service to others and supporting each other is important. They\\u2019re caring human beings who aren\\u2019t afraid to fight for what is right: they\\u2019re not going to see someone struggling and say, well, that\\u2019s not my problem. It is. It\\u2019s all of our problems.\\n\\nWhat do you see work becoming like in the next couple of years, especially with AI and robots coming in?\\xa0\\nGloboforce will always have humans. There\\u2019s something to be said about eye contact, interacting with one another, and actually caring about each other\\u2019s days. A connection with another human being will always make things better, and despite all the negativity in the world today, we can \\u2014 and must \\u2014 be the light.\\xa0\\nResourcesLaury D'Oliveira (LinkedIn)"