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Gina and Susanna are back with a remote recording from a hotel room in Atlanta with some champagne while at this year\\u2019s amazing Outbound Conference. Susanna asks Gina about flattery and how it effects those that give and receive it. Gina makes the distinction between honest flattery and phony flattery and shares a story where some people felt that giving a genuine compliment about someone\\u2019s appearance was inappropriate.

Of course they bring this back to the workplace and sales environments. People want praise for the work they do, but often find it lacking from their managers. Gina talks about the corporate love language and the importance of leaders to know how to best treat and motivate their team members as individuals. Susanna talks about how growing up with lots of praise has both built up her confidence but also made her more needy for compliments and attention in her adult life. Which leads to the question, how do you you nurture people to self-motivate? Also, how to accept both praise and criticism in a healthy and productive manner, and the delicate nuances of the \\u2018shit sandwich.\\u2019

Come and grow with\\xa0Sales Gravy\\xa0&\\xa0Sales Gravy University

More about Gina

Engagement Expert \\u2013 Speaker \\u2013 Sales Trainer \\u2013 Entrepreneur \\u2013 Improv Comic

Gina is a Master Sales Trainer for Jeb Blount\\u2019s Sales Gravy who combines street smarts and improv comedy skills with her experience in the corporate and entrepreneurial worlds, which sets her apart from her competition.\\xa0

\\u201cSass without too much crass\\u201d is how Gina Trimarco describes herself. A high energy entrepreneur, engager, speaker, trainer, improv comedienne and podcast producer, Gina credits most of her success on her upbringing by her Italian mobster dad and German immigrant mother.

Prior to joining Sales Gravy, Gina founded and operated Carolina Improv Company, an improv comedy school and theater, in addition to Pivot10 Results, a sales training company. Thanks to this podcast, Gina was able to \\u201cstalk\\u201d her business role model Jeb Blount and convince him to hire her \\u2026 and sponsor this podcast!

More About Susanna

After graduating from Cambridge University in Music and Education,\\xa0Susanna\\xa0took her first sales role selling advertising space on websites.

She\\u2019s always been intrigued by the unfair negative stigma associated with sales and the way that after their initial excitement to work in sales, people will do everything they can to avoid actual prospecting.

With 14 years of experience in recruitment,\\xa0Susanna\\xa0challenges this mindset through her successful business sourcing sales professionals into recruitment roles.

Susanna\\xa0decided to become a Sales Gravy Master Trainer because Sales Gravy\\u2019s vision matches her own beliefs and values.

She\\xa0is committed to providing excellence and dedication to all of her trainees so that they can achieve their goals and succeed in sales.