The best method of communication is what works best for you but ONLY offers that way. If you offer multiple options of communication you must show up! Your customers and clients are counting on you to deliver. Listen to this story on how I tried the “faster” way of communication but found out that he only responded to emails. Just as a side note, this isn’t an online-based business, this is a company that has employees in an office, and they are still getting away with this. Under promise and over deliver is the best method for client communication.
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