The Ups and Downs of Being a First-Time Manager
b'When managing other people for the first time, what should we expect, and how can we prepare? Three new managers describe their growing pains, reflect on what they find most rewarding, and talk through their latest challenges \\u2014 with an assist from Amy B\\u2019s managerial wisdom. You\\u2019ll come away with a better idea of what becoming a boss means and confident that you can do it too.'