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Sean O'Meara, founder of Essential Content, publicist and co-author of The Apology Impulse, tells Daisy how the business world ruined sorry and why we can't stop saying it.
We talk about why you should think twice before apologising, how to avoid making an awful apology, and what the best apologies include. With lots of horrifying examples and practical tips thrown in.
The main lessons?:\\xa0
Find out more about the podcast here: http://whyeverybodyhatesyou.co.uk/
Find all of our episodes - and full transcripts for each one - at https://www.buzzsprout.com/1121639
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