How it felt to work at Zoom in 2020
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Charlotte Holloway, UK&I Government Relations Director at Zoom talks to Daisy about joining a company that is growing at an extraordinary pace, what happens when Prime Ministers use your product and the importance of agency support.
Key takeaways include:\\xa0
- Growing fast is hard but exciting and that communication is key to mitigating any growing pains \\u2013 that puts an extra burden on us as reputation professionals but also gives us an exciting role to play
- You can\\u2019t tell the positive stories unless you've got the core nailed on. For Zoom that core is trust and safety \\u2013\\xa0 what is it for your organisation?
- And finally, what really stood out to me was a perennial lesson about communications: even if you are doing the right thing, you cannot assume that your stakeholders, or your customers will have noticed. You need to keep telling them \\u2013 over and over again, until you are sick of mentioning it. Only then might you have got the message across.\\xa0
Find all of our episodes - and full transcripts for each one - at https://www.buzzsprout.com/1121639
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