BROADCASTS.com

b'The Nitty-Gritty:\\n\\n\\n\\n* How Project Army founder Viktor Nagornyy discovered his opportunity in the website support & hosting market* The reason he decided to do the opposite of industry standards when it comes to key customer policies* How he landed on competitive pricing without having to slash expenses or sacrifice customer experience* Why prioritizing exceptional customer experiences has led to significant business growth\\n\\n\\n\\n\\n\\nI\\u2019ve been building websites with WordPress for almost 11 years now.\\n\\n\\n\\nIn the beginning, I used the cheap web hosts you\\u2019re probably already familiar with\\u2014I won\\u2019t name names, though.\\n\\n\\n\\nI relied on the support those web hosts offered to teach me just about everything I know about name servers, MX records, cPanel, and common errors you get when screwing around in the backend of WordPress.\\n\\n\\n\\nI asked, they answered.\\n\\n\\n\\nThen, something changed.\\n\\n\\n\\nOver time, the support got less and less reliable. It got less and less helpful. It was less and less personable.\\n\\n\\n\\nAnd somewhere along the line, the support started to suck.\\n\\n\\n\\nAt the same time, I started to notice I just wasn\\u2019t getting same level of service from these companies that I had in the past. My website was down frequently. They started to tell me I needed to upgrade and then upgrade again.\\n\\n\\n\\nThat\\u2019s when I jumped ship.\\n\\n\\n\\n\\n\\n\\n\\nToday\\u2019s guest noticed the same crap happening in the web support & hosting industry.\\n\\n\\n\\nInstead of pursuing a marginally better solution, he decided to take advantage of the situation and use exceptional customer experiences as a way to stand out in a very crowded market.\\n\\n\\n\\nViktor Nagorynyy is the founder of Project Army. What started as an SEO and digital marketing consultancy has blossomed into a full-service website support & hosting company that prioritizes customer service and experience.\\n\\n\\n\\nViktor shares how doing the opposite of what everyone else is doing has led to big results, why customer service is so important to him, how prioritizing customer service has helped the company grow, and how he utilizes social media to offer help to anyone\\u2014even if they\\u2019re not a customer.\\n\\n\\n\\nNow, let\\u2019s find out what works for Viktor Nagorynyy!\\n\\n\\n\\n\\n\\nWhat Works Is Brought To You By\\n\\n\\n\\n\\n\\n\\n\\nMighty Networks powers brands and businesses \\u2013 like yours! \\u2013 that bring people together.With a Mighty Network, online business owners just like you can bring together in one place:\\n\\n\\n\\n* Your website* Your content* Your courses* Your community* Your events online and in real life* And charge for them\\u2026all while building YOUR brand.\\n\\n\\n\\nVisit mightynetworks.com to see more examples of brands bringing people together and taking their businesses to the next level.'