When It's More Important To Be Kind Than Nice

Published: Jan. 27, 2022, 4:36 p.m.

Our guest today is Christi Scarrow, a woman who wears many hats. She\u2019s a partner at the Canadian consulting firm Lighthouse Nine Group, she\u2019s an expert in organizational accountability, and she\u2019s the author of Truth Warriors: The battle to hear, be heard and make decisions that count. Fortunately for us, the need to communicate effectively in difficult situation is a common thread across all of those aspects of Christi\u2019s life, and she shares a huge amount of very practical advice on how to do that well with supervisors, employees and peers.\xa0To learn more about Christi and to order her book, please visit www.truthwarriors.ca.Thanks to Jim Cirillo and Rachel Greenberger for you know what. Send questions to wtswtgt@gmail.com. Follow us on Twitter at #wtswtgt. And until next time ... always be positive!