What\u2019s your thoughts on training? Do you think you\u2019ve received too much, too little, to detailed, or your trainer skips around to much? I\u2019m Marty with Warehouse and Operations as a Career, let\u2019s talk about training today, a much deeper subject than you might expect. Here at WAOC we believe it can be the make or break point to our success. Let\u2019s look at the responsibilities being trained and accepting of that training today. I went out and spoke with a trainer this week, he works in a corporate setting, for a large production facility and is responsible for the training of several different departments and individual task. They have quite a bit of turnover at his facility, a lot of that turnover is associated with the region and the facilities location, the unemployment rate and the availability of like jobs in the area. He stated, his personal belief anyway, is that about 30% of the associates that just walk off the job or never show up for that first day of work aren\u2019t really prepared for what the facility is, like how large and busy it is or exactly what their job is. His point was, and it\u2019s important to remember that he\u2019s in operations, we sometimes form our own opinions about the front office without really understanding their jobs, but what he was trying to ever so politely say was maybe his hiring agents weren\u2019t explaining, or sharing enough information, maybe not really digging in to the specifics of the task with his new hires like they should be or needed too. Another opinion he was holding a little tight to the chest was that he didn\u2019t feel like the supervisors was spending enough time with the individuals before they were turned over to him! His thoughts were that the sup\u2019s should be really selling the new employee on the great benefits of the company, explaining the rules and the procedures in a very positive light, and encouraging them do a great job, that the career opportunities are really all up to them there.
\nSo, a little background on his trainer position. He started with the company as an unloader on the docks, moved up through the production departments, he\u2019s operated almost every production machine in the place at one time or the other and I believe he\u2019d spend quite a few years on the assembly side too, before moving over to the warehouse operations which include both storage of the final products and the shipping side of things. He was promoted to his present position of Operations Trainer about 2 years ago, so he\u2019s been doing it for a while now. He stated he enjoyed his work or duties and that the best part of his job is helping others find their place and be the best at their jobs! I enjoyed my visit with him, it\u2019s always great to be around someone with so much passion with what their doing and his cup is definitely running over with passion.
\nYou know, when were doing something day in and day out, something like a job, it\u2019s easy to get a little complacent with it isn\u2019t it? And a lot of times its easy to get a little frustrated when things aren\u2019t going exactly the way we think they should be, or its easy to be a little judgmental of others even though we\u2019re not sure what their jobs are or have the information to ascertain wither their doing them properly even!
\nLet\u2019s go back to the hiring agent he mentioned earlier. We know they\u2019re constantly hiring. He shared with us that what he\u2019s hearing from them is the job market\u2019s really tight, and their location is difficult to hire for, oh and there\u2019s several other like jobs in the area. Could this be a training opportunity? I believe that people honestly only No Show or walk out of a new job for roughly 3 reasons. I mean, they\u2019ve came to us to interview, set with the hiring agent or recruiter while the job description\u2019s been explained, and then they had the benefits and maybe health care offerings explained, and we all know any job orientation is going to take a while right.