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Getting the most from email in a virtual team environment is far more then just sending requests and receiving responses. Used well, email can be a good tool to help maintain a trusting environment and relationship between team members.

Email is frequently treated as a purely transactional tool, resulting in a purely transactional relationship. With due consideration, email use can genuinely help build a team. This article considers some of the challenges and offers suggestions and solutions to doing things better.

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