E-commerce in China. When $67 Billion in sales makes you #2 - Jasmine Liu - JD.com US

Published: Dec. 23, 2019, 11:41 p.m.

b'The battle lines are being drawn in the world of global e-commerce. JD.com is the #2 online retailer in China with a staggering $67 billion in sales. In this episode of Business Class, Jasmine Liu, Director of HR & Operations of JD.com\\u2019s Silicon Valley Research Center, gives us insight into why her company sees plenty of room for JD.com, Alibaba and Amazon.\\n\\nJasmine points out that research, creating a better customer experience and marketing deeper into China\\u2019s 2nd tier are giving JD.com its edge. She notes that \\u201cthe density of population centers\\u201d creates opportunities that don\\u2019t exist in the U.S., and describes that ubiquitous mobile internet as being the key.\\n\\nWe also hear about social e-commerce, analysis on the differences between Chinese and American consumers and even how JD.com labs has developed an AI facial recognition app to help local farmers raise their pigs.\\n\\nJasmine is a 2018 graduate of the USC IBEAR MBA program.'