Creating the Best Customer Experience With Michael Bair, SVP of Customer Experience at FIGS
b'What is the recipe for exceptional customer experiences? Michael Bair, SVP of Customer Experience at FIGS, thinks the ingredients to create the best experiences is by listening to the customer, speaking the customer\\u2019s language, and asking for opinions. Listen in to hear more about Michael\\u2019s strategy for building the right team to ensure customer experience success.'