133. Improving the clients experience: post-project phase [part 6 of 6]
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This episode concludes our six-part podcast miniseries on how to improve the client experience.
In this episode, I share tips on how to provide a great client experience during the post-project
Episodes 129-133 cover the five phases of a project lifecycle:
- The proposal phase
- Onboarding / kickoff phase
- Project execution
- Wrap-up
- Post-project
I learned this five-part framework from David A. Fields, and encourage everyone to visit his website:
If you subscribe to the weekly Unleashed email, you\\u2019ll receive a summary checklist that includes the points from the whole miniseries
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