The role of Revenue Enablement in supporting Customer Success
Emily Garza is the AVP of Customer Success at Fastly. She sat down with The Collaborator to explore her experiences in sales, enablement, and customer success and how Enablement can best support customer success, and therefore your customers, in their journey.
Key tips include:
1️⃣The importance of partnering with, and leveraging the support of leaders in the customer facing teams.
2️⃣How to leverage your current efforts to provide training and content to sales, to repurpose it for customer success.
3️⃣How Enablement at Fastly is structuring to not simply enable the internal teams at Fastly, but also Partners and Customers directly.
And, as always, much more.