Sales Coaching Insights from Jenna Jefferies

Published: July 9, 2021, noon

Jenna Jeffries sat with Africa Regional Host, Dave Nel, to go deep into the world of sales coaching.

They covered a lot of ground including:

  • The 70/20/10 development model

70% of knowledge comes from experiential learning (doing it)
20% from social learning (coaching, networking, mentoring)
10% from formal learning (courses, training programs)

  • The latest Global Coaching Report from ICF.


ICF Global Coaching Report Take away #1 - The number of managers and leaders using coaching has nearly doubled.

ICF Global Coaching Report Take away #2 - The biggest obstacle to  coaching are untrained people who call themselves coaches.