Deepkaran Singh Ahuja is an enablement specialist with Tech Mahindra and focuses his efforts on microlearning strategies to support their sales teams. In this conversation he had with Pooja Kumar, they covered:
1) The need for a stronger enablement team and strategy that was born out of the challenges that the pandemic has created around the world.
2) Deepkaran and enablement colleagues were asked to interview reps/ sales leaders and ideate on enablement solutions that would support them best.
3) this ideation led to the creation of a platform for microlearning using in-house experts and sales leaders to deliver content. The content is broken into consumable parts that lead to certification.
Deepkaran also spoke a little about how they measure success with business metrics and will be able to give us more information about that in a few months once he has collected enough data
Give it a listen and remain curious.