IHTF 2022 Outtakes - OTA Management and customer profiling
In this episode , I speak to the panelists l addressing the role of OTAs, Robin Stangroom- VP of Revenue, Reservations & Distribution of The Set Collection, and Jon Siberry – Group Revenue Manager at Sarova. We also hear from Marcel Stiller, Dir of business dev at Cendyn about some of the learnings from the conference floor.
Among the tools used by Strangroom and Siberry include Cendyn, P3, Synxis, Fornova, Optimand and OTA Insight
Listen to interviews with NH Hotels Accor, Melia, Falkensteiner Resorts and Sircle Collection in the IHTF Outtakes and the Hoteliers’ Voice series to hear other hoteliers talking about their strategies.
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