Hoteliers' Voice S2E5 - MyNext Hotels - Staffing hotels digitally
How do you staff a seasonal hotel and make it run as efficiently as possible? Georg Gaag, Manager of myNext Hotels Hostels Apartments gives us some ideas for how we can truey digitalise aspects of operations, training and recruitment to reduce pressures and costs.
Key points include:
- Challenges of running a seasonal hotel
- Digitally managing staffing, training and onboarding
- Improving processes with automation
- Selling more with automation
The tech stack includes Application Tracking System, Video training, Virtual training environments, Mews, Bookboost, PACE RMS, HOTAs, Project Space Time
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