Hoteliers' Voice S2E2 - Zetter Hotels - Overhauling the techstack for data intelligence
Scrapping an existing tech infrastructure is no easy feat, but Liutauras Vaitkevicius (LV), Managing Director, Zetter Hotels, explains how he overhauled the tech stack and is using data intelligence, working with his team, to optimise performance. LV tells us how they crafted the new experiences at its 3 centrally-located properties in London.
Key points include:
- How to approach overhauling the hotel tech stack
- Identifying the core objectives and technology partner
- The ingredients that make up the Zetter stack
- Using data to optimise value from guests
- Engaging the team
- Changing trends in revenue management
The techstack includes: Apaleo, LightSpeed Commerce, HotelREZ Hotels & Resorts, Siteminder, Up Hotel Agency, GuestRevu, Foresight, Flexkeeping, Xero, PACE, OTA Insight and STR Report.
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