Hoteliers' Voice S1E3 - Thibault Catala, The Revenue Management Tech Stack
In this episode we speak with Thibault Catala of Catala Consulting, a revenue manager by trade with a background at IHG and Four Seasons, he talks us through his approach to developing the revenue management strategy starting with the tech stack.
We talk about his choice of systems, and what he did at The Eccleston Square Hotel London , London. “Tech is one of the key elements in the hotel structure and if it’s done correctly they can improve productivity, gain stronger revenue and develop market share,” says Thibault.
Thibault first begins with an audit and review of the existing tech stack to ensure they are fully optimised. There are three key pillars for the hotel, according to Thibault. Property Management System (PMS) which he uses Apaelo and Mews, Revenue Management System (RMS) for which he uses Atomize, Pace, Duetto, or IDEAs, and channel manager.
We discuss how they come to procurement decisions; “No one solution fits all, it all depends on needs and requirements. It depends on the hotel type, they don’t have same budget, requirements and needs, however it’s a main shift for hotels to leave legacy, and chance to try different approaches with cloud-based systems.”
Read full article: https://www.travelmarket.life/post/hotelier-s-voice-thibault-catala-the-revenue-management-tech-stack
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