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David Scorey leads Keolis North America working with agencies across the U.S. and Canada. From starting in the trenches in the UK\'s rail sector to managing the MBTA commuter rail contract, and now CEO of Keolis North America, David keeps his sights on what\'s important to agencies and riders.

David looks at transit holistically, like how he views accessibility:

"When I talk about accessibility, many people think of step-free access, you know, elevators and things like that. And of course, that\'s an important part of it, but accessibility is more than that to me; it\'s about what we can do to take away the mystique of every journey and make it again, as easy as possible for people to travel and encourage that travel."

David leverages Keolis worldwide to both learn from other regions, but also help other regions learn from North American examples too. The Keolis KPI room is a key part of keeping sight of what\'s important to riders--safe, efficient journeys--and agencies--On Time Performance, budgets, and improving the transit system overall. The KPI room gives everyone at Keolis, regardless of where in the world they work, a north star for what they are working on.

Next week on Transit Unplugged News and Views, Paul is talking with Steve Young, Chief Innovation Officer at VIA in San Antonio, and technology and innovation at his agency and beyond.

If you have a question, comment, or would like to be a guest on Transit Unplugged, email us at info@transitunplugged.com.