Trust is hard to gain but easy to lose. And it's crucial at work particularly in times of crisis like the current pandemic. So how do you build trust with your colleagues and throughout the wider organisation? Can you re-build it after you lose it? And what does the neuro-chemical oxytocin have to do with trust? GUESTS: Dr Paul Zak, Professor of economic sciences, psychology and management, Claremont Graduate University and author of Trust Factor: The Science of Creating High Performance Companies Dr Nicole Gillespie, Professor of management and KPMG chair in organisational trust, University of Queensland. Producers: Edwina Stott and Maria Tickle