This is make or break time for leaders. So how should our bosses be communicating with us and what should they be saying, and NOT saying in this, the biggest global crisis of our time? A few leaders have stood out from the pack: leadership expert Dr Kirstin Ferguson breaks down what has made their leadership exceptional and what we can learn from it; and communications specialist Jayne Dullard steers leaders in what to say, how to say it and when. And that time, she says, is now. GUESTS Dr Kirstin Ferguson, leadership expert, member of multiple boards and deputy chair of the ABC, co-author of Women Kind. Jayne Dullard, communications specialist who has worked extensively in crisis communications. FURTHER INFORMATION: Jacinda Adern’s Facebook post: https://bit.ly/2UXfV4H Arne Sorenson’s LinkedIn post: https://bit.ly/2UEmA51 PRODUCER: Maria Tickle