Virtual meetings are tough enough, but imagine starting a new job where you can’t meet your new team members face-to-face. We hear some disaster stories but also how to best help workers start a new job or finish up including: * the benefits of “coffee roulette” in "onboarding" new staff; * how many "touchpoints" (human engagements) you need for someone to feel truly connected at work and * how to properly acknowledge retirement virtually. Guests: Ethan Bernstein, associate professor of leadership and organisational behaviour at Harvard Business School. Gabrielle Harris, CEO at management consultancy Interchange Case studies: Larissa Dubecki, ABC communications team Sandy Webster, former logistics manager Sara Summerbell employment lawyer who fled Houston