Jay-Ann Gilfoy: From CHRO to CEO

Published: May 12, 2020, 11 a.m.

By her own admission, Jay-Ann Gilfoy, CEO, Vancity Community Investment Bank, has always been passionate about leading people and businesses to generate benefits for employees, shareholders, and the broader community culture.

She has a gift for entering into complexity and applying systems-thinking to achieve tangible business outcomes.

In this insightful conversation, she shares her unique journey from an HR leadership role to CEO, along the way leading several large transformation projects - from cultural transformations, to enterprise technology implementations.

Regardless of the role or organisation, she’s successfully implemented new growth strategies and developed high-performance teams geared for the new social, technological and economic realities.

Jay-Ann Gilfoy

Appointed the CEO of Vancity Community Investment Bank in March 2018, Jay-Ann leads a bold impact-driven vision to finance a sustainable tomorrow. Jay-Ann joined VCIB, a subsidiary of Vancity Credit Union, as senior vice-president of digital solutions and business technology where she led the development and implementation of a new core banking system.
 
Originally from Toronto, Jay-Ann now leads her team with a motto of “Bank on Change”, to deliver on their purpose-driven mandate to bring to the rest of Canada a unique business model that works to ensure money is being put to good use for organizations doing good for their communities. 
 
Jay-Ann is also passionate about personal health and well-being, an advocate for physical and mental health and sits on the Board of ParticipACTION.

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Constraints drive innovation. Each week we’ll tackle the most complex issues related to work & culture.

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Matt Burns


Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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