How to Deliver Consumer Grade Employee Experiences - Jay Polaki
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Jay Polaki, is the Maryland-based founder of HR Geckos, an HR Technology & Management company. She\\u2019s spent the last two decades in leadership positions across industries, as a business partner, executive human resources consultant, and human resources director.\\xa0
At HR Geckos, Jay continues to create, fuel, and encourage next-gen ideas, practices, and tools on Human Resources Technology, Leadership Development, Talent, and Compensation Strategies. In 2016, Jay founded the Global Indian Professional Network (GIPN), a non-profit focused on the professional development for Indian-Origin professionals and the advancement of global Indians in business.\\xa0
Together we discuss the human side of the pandemic. It\\u2019s effect on organizations, their leaders and employees. And we dig into the HR Geckos platform; discussing the reasons for automating employee queries and service delivery.\\xa0
It speaks to a trend that blurs employee and customer experience. Marketing and Sales organizations for years have architected customer experiences to reduce friction, increase engagement, and ultimately provide the individual with the information / inspiration they need to take the next step. It\\u2019s only more recently that HR professionals have shone a similar light on the employee experience. From hiring, orientation and onboarding, to learning, succession and performance management, there are predictable, repeatable interaction points between employees and their organizations.\\xa0
It was a really enjoyable, timely discussion and we hope you enjoy it.
Jay Polaki
Jay Polaki is the founder of HR Geckos (www.hrgeckos.com), an HR Technology & Management company. Having spent the last two decades in several leadership positions across industries Jay has impacted how some of the most important HR functions are defined and executed.\\xa0
While she handles clients internationally across all HR Geckos\\u2019 markets, Jay lives, writes, grows tomatoes, solves crosswords, and integrates work into life in the USA.
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Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.
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