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In today\\u2019s episode, I chat with Michele Adams, Vice President of Walmart Claim Services in Bentonville, Arkansas. Before joining Walmart, Michele was the Vice President, Risk Management Services at Walt Disney World Resort in Orlando, Florida where she spent more than twenty years in the risk management organization.\\xa0

In 2017 Michele was inducted into the Florida Workers' Compensation Hall of Fame for her contributions to the betterment of the workers' compensation industry in Florida. And in 2019, she received the Summa Comp Laude award from Work Comp Central, recognized for the positive impact she has made to the national workers\\u2019 compensation community.

And that was the inspiration as we kicked off a wide-ranging discussion that covered transformational leadership, predictive analytics, and the importance of diverse teams.\\xa0

• The term 'business transformation' is frequently used in today's corporate world. In your perspective, what does it truly mean and how have you implemented it in your roles?
• Predictive analytics is playing an increasingly significant role across various sectors. In your work, how do you utilize predictive analytics, and how integral is it to your strategies?
• What have your past experiences taught you about leadership, and specifically, building diverse teams?

We addressed these and many other questions over what was a far-reaching and fascinating conversation and one which I hope you enjoy as much as I did recording it.

Michele Adams

Michele Adams joined Walmart, Inc. in 2020 where she is the Vice President of Walmart Claims Services in Bentonville, Arkansas.\\xa0

She has experience leading dynamic and diverse teams managing all aspects of risk and casualty claims and Michele is a national speaker on a wide range of topics involving risk management and workers\\u2019 compensation.\\xa0

Michele serves on the Board of Directors of the Workers\\u2019 Compensation Research Institute; is the past-Chair and Executive Committee Member of the Medicare Advocacy and Recovery Coalition; serves on the Boards of the Florida and Arkansas Self Insured Guaranty Associations; and is a past member of the Executive Committee of the National Council of Self-Insureds.\\xa0

Michele is a native Floridian and when she is not working, is an avid reader and enjoys writing, watching college football, biking, traveling, and spending time with her family.

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Matt Burns

Matt Burns is an award-winning executive, social entrepreneur and speaker. He believes in the power of community, simplicity & technology.

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