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b'My guests on this episode are Eric Factor and Austin King who together raised a long-term holding company called Era Services with the mission to acquire, operate, and grow industrial service companies. Their first acquisition completed earlier this year is a company called CraneTech which installs and maintains overhead cranes fixed inside factory buildings. Eric and Austin have a connection to another Think Like an Owner podcast guest, Ross Brendel of Westerly Group, an LP of Era Services, who I interviewed on episode 57. Justin Vogt and Ed Redden of Evermore Industries from episode 59 are also an investment of Westerly Group.\\xa0\\n\\xa0\\nDuring the episode, we discuss all things cranes including how they found CraneTech, challenges and tailwinds facing the business, the ins and outs of the crane labor market, how they\\u2019re competing for customers and employees, and what\\u2019s next for the business. If you enjoy heavy machinery, you\\u2019ll love this episode.\\n\\n For the full episode transcript and more, visit alexbridgeman.com/podcast.\\nI\\u2019m also the founder of The Operator\\u2019s Handbook, a print publication where small company operators share their insights and ideas for building more effective and profitable companies. Articles focus on process improvement, sales, hiring and training, managing culture, and all responsibilities within operating a small company. If you run a small business and are looking for new ways to grow and improve, subscribe today and join your peers in the endless pursuit of better at theoperatorshandbook.com.'