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b"Investigative journalist Marshall Allen teaches us how we can fight back against opaque and predatory medical bills.\\nLearn more about Marshall's work and get his outstanding new book,\\xa0Never Pay The First Bill, here.\\nFull video with transcript.\\nTopics & Timecodes\\n0:00 Intro: Marshall\\u2019s work exposing the abuse of front line healthcare professionals during the early pandemic\\n2:47 Marshall\\u2019s work at the Las Vegas Sun exposing the abuse of foreign medical graduates on J-1 Visa programs\\n10:26 \\u201cNormalization of deviance\\u201d in US healthcare, exposing it with Dr. Marty Makary, and the most amazing hospital experience Marshall\\u2019s had\\n14:50 New U.S. hospital price transparency rules and how & why hospitals aren\\u2019t complying\\n16:09 Why you should care about healthcare costs even if your employer is \\u201cpaying,\\u201d and how even doctors get screwed when they become patients despite their knowledge of the system\\n19:49 Who is the REAL customer in healthcare and why the big legacy players almost never side with the patient/consumer, the $10,000 COVID test, medical loss ratios and insurance shenanigans, and the epidemic of unnecessary care/surprise bills\\n28:52 Fighting back with a secret weapon: suing in small claims court for unfair medical bills\\n35:35 A case example of small claims victory, and the use of gag orders by health systems to silence patients who win\\n38:39 Self-insured employers are the key to healthcare reform, if they would just act (why you don\\u2019t NEED government single payer to cover everyone)\\n43:34 The nature of disruptive innovation in healthcare with winners and losers, parallels to journalism\\u2019s disruption by the internet\\n47:28 Demand an itemized bill, always\\n51:39 Centers of Excellence model and how companies adopt it to save money and improve quality while encouraging innovation\\n54:36 Why employers are resistant to change and why they can\\u2019t afford to be any longer\\nVideo show archive, audio podcasts, music parodies, Supporter Tribe membership options, merch, social media, and email contact form:\\xa0https://lnk.bio/zdoggmd\\nSupport us with a 1-time donation and get a personal email response from me:\\xa0paypal.me/zdoggmd\\nMore about Dr. Z:\\xa0zdoggmd.com/about-z\\nLearn more about your ad choices. Visit megaphone.fm/adchoices"