Into the Future with the Client-Centered Law Firm
The Un-Billable Hour welcomes Jack Newton, co-founder of Clio and author of the book The Client-Centered Law Firm: How to Succeed in an Experience-Driven World, to discuss what he’s learned over the last ten years about what separates successful law firms from the rest; what a “client-centered law firm” means and why it isn’t putting your client first; and some practical tips that will help you meet the ever changing expectations of your clients. Jack and host Chris Anderson also dive deep into the five core values of a client-centered law firm.
Jack Newton is co-founder of Clio, one of the pioneers of cloud-based practice management.
Special thanks to our sponsors, Nexa, Solo Practice University, Scorpion, and Lawclerk.