b'In this episode of the Thoughtful Entrepreneur, your host Josh Elledge speaks to the CEO & Founder of Cascade Insights, Sean Campbell.\\n\\n\\n\\nSean\'s journey to owning a research firm was an interesting one. Initially aspiring to be a college professor, he found his calling in solving complex business problems, a passion that led him to establish Cascade Insights.\\n\\nSean emphasized the importance of wearing the "super suit," a metaphor for utilizing AI tools that make sense for a business. He firmly believes that ignoring AI tools is a mistake, as they can significantly enhance a company\'s marketing and sales efforts.\\n\\nSean also introduced the concept of the "age of narrow," a trend where clients seek specific solutions to their problems, influenced by their experiences with personalized consumer trends.\\n\\nHe advised businesses to focus on narrower segments and target specific customer needs, especially during challenging times. He warned against the temptation to go broad when faced with difficulties.\\n\\nSean reiterated the importance of staying focused and narrow in business. He emphasized the need to find the next customer more efficiently and improve messaging. He shared an example of a project they did on ideal customer profiling, determining who businesses should spend their time on.\\n\\nSeann believes that staying focused on a niche market is a courageous decision that leads to success. He mentioned how many people have suggested exploring other opportunities, but he has always chosen to maximize the current niche before moving on.\\n\\nHe explained that being narrow is defensible competitively because people want someone who understands them. Businesses can build trust with their customers by specializing in a specific area. He also mentioned that saying no to certain markets or clients creates a sense of confidence and credibility.\\n